Privacy Policy – Textural Shoes

Welcome to Textural Shoes. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, texturalshoes.com, or make a purchase. Please read this policy carefully. By using texturalshoes.com, you consent to the practices described below.

1. Information We Collect

We collect several types of information from and about users of texturalshoes.com, including:

Personal Information You Provide to Us:

  • When you place an order, we collect your name, billing address, shipping address, payment information (such as credit card details or PayPal account information), and email address.
  • When you create an account, we collect your name, email address, and a password of your choice.
  • When you contact us through any form on texturalshoes.com, we collect your name, email address, and any information you choose to include in your message.
  • When you leave product reviews or ratings, we collect your display name and the content of your review.

Automatically Collected Information:

  • When you browse texturalshoes.com, we automatically collect certain information about your device and your usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
  • We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you interact with our website.

Information from Third Parties:

  • We may receive information about you from payment processors to confirm transaction status. We do not receive your full payment card number from these processors.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders. This includes verifying your payment method, packing and shipping your Textural Shoes products, and providing you with order confirmations and updates.
  • To communicate with you. We may send you transactional emails related to your orders, such as order confirmation, shipping confirmation, and customer service responses. We may also send you occasional updates about texturalshoes.com, though you can opt out of non-essential communications.
  • To improve our website and services. We analyze how users interact with texturalshoes.com to identify problems, optimize page layouts, and enhance the overall shopping experience.
  • To prevent fraud and ensure security. We use your information to detect and prevent fraudulent transactions, unauthorized access, and other illegal activities.
  • To comply with legal obligations. We may process your information to comply with applicable laws, regulations, court orders, or government requests.
  • To provide customer support. We use your information to respond to your inquiries, resolve issues with orders, and process returns or exchanges under our Return Policy.

3. Cookies and Tracking Technologies

Textural Shoes uses cookies and similar technologies to improve functionality and personalize your experience on texturalshoes.com. Types of cookies we use include:

  • Essential cookies. These are necessary for the website to function properly. They enable core features such as shopping cart functionality, secure checkout, and account login.
  • Preference cookies. These remember your settings and preferences, such as language or region, so you do not have to set them each time you visit.
  • Analytics cookies. These help us understand how visitors use texturalshoes.com, which pages are most popular, and how users navigate the site. We use this information to improve our website.
  • Marketing cookies. These may be used to display relevant product recommendations or advertisements to you on other websites based on your browsing behavior on texturalshoes.com.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may prevent you from using certain features of texturalshoes.com, including the ability to place an order.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

  • Service providers. We share your information with trusted third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping carriers, fraud detection, and data analytics. These service providers are contractually obligated to protect your information and may only use it for the specific services we request.
  • Legal compliance. We may disclose your information if required to do so by law, subpoena, court order, or other legal process. We may also disclose information to protect the rights, property, or safety of Textural Shoes, our customers, or others.
  • Business transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via a prominent notice on texturalshoes.com of any such change in ownership or control.
  • With your consent. We may share your information for any other purpose disclosed to you at the time we collect the information, provided we have obtained your consent.

5. Data Security

We take the security of your personal information seriously. Textural Shoes implements reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. These measures include:

  • Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our servers.
  • Restricted access to personal information within our organization. Only employees and contractors who need the information to perform their duties are granted access.
  • Regular security assessments and updates to our systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Any transmission of information to texturalshoes.com is at your own risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Order information is retained for as long as necessary to comply with legal obligations (such as tax and accounting records) and to resolve disputes.
  • Account information is retained until you delete your account or after a prolonged period of inactivity, at our discretion.
  • Customer service correspondence is retained for a reasonable period to track and resolve issues.

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access. You may request a copy of the personal information we hold about you.
  • Correction. You may request that we correct inaccurate or incomplete information.
  • Deletion. You may request that we delete your personal information, subject to certain legal exceptions (such as completing outstanding transactions or complying with tax laws).
  • Opt-out of cookies. You may adjust your browser settings to block or delete cookies, as described in Section 3.
  • Opt-out of communications. You may unsubscribe from any non-transactional emails by clicking the “unsubscribe” link at the bottom of those emails. Please note that you cannot opt out of transactional emails related to orders you have placed.

To exercise any of these rights, please use the contact form on texturalshoes.com. We will respond to your request within a reasonable timeframe as required by applicable law. We may need to verify your identity before processing your request.

8. Children’s Privacy

Textural Shoes does not knowingly collect personal information from children under the age of 13. texturalshoes.com is not intended for use by children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately through the contact form on texturalshoes.com. We will take steps to delete that information as quickly as possible.

9. Third-Party Links

Occasionally, texturalshoes.com may contain links to third-party websites, such as payment processors or social media platforms. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any external websites you visit.

10. International Users

Textural Shoes operates primarily from our domestic location, but texturalshoes.com may be accessible from countries around the world. If you access our website from outside our domestic region, please be aware that your information may be transferred to, stored, and processed in our domestic facilities and other countries where our service providers operate.

By using texturalshoes.com and providing us with your information, you consent to this transfer, storage, and processing. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting the revised policy on this page of texturalshoes.com. The “last updated” date at the bottom of this policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of texturalshoes.com after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please visit texturalshoes.com and use the contact form available on our website. We take privacy matters seriously and will respond to you as quickly as possible.

13. Acceptance of This Policy

By using texturalshoes.com, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of texturalshoes.com following the posting of any changes to this policy will be deemed your acceptance of those changes.

Thank you for trusting Textural Shoes with your personal information. We are committed to protecting your privacy while providing you with high-quality footwear originally from the peltzshoes product line.

Last Updated: 2026